61 results found
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Stop requiring a phone number to set up 2FA. First of all, good job on implementing non-Authy, non-SMS 2FA!
That being said, there's still a major hole in your 2FA implementation, and that's requiring a user to set up SMS authentication before they can set up other forms of 2FA. Unless I've missed something huge, whenever I try to set up 2FA on Twitch, I get directed to put in my phone number first. There's no prompt I can use to skip this step.
This is completely counter to how a lot of other sites do 2FA, where SMS authentication is an option, not a requirement. You can completely…
1,250 votes -
Open standard 2FA with QR codes Could we please move away from the Authy only 2FA implementation currently used and provide standard TOTP and QR codes?
This would work much better for people who already have a stack of 2FA accounts in other solutions, remove reliance on a single application, fix issues with support (eg. Windows Phone), remove the need for a phone number (important for younger users I'd imagine) and generally increase flexibility and usability of 2FA for everyone by not locking us into a proprietary implementation.
346 votes -
add the ability to use a Yubikey or other kinds of usb 2auth devices It would be really nice to use a usb device for 2auth (something like the yubikeys).
224 votes -
Provide backup codes for 2FA Also provide other options for 2FA apps not just Authy
164 votes -
An option to disable SMS authentication fallback after enabling Authy. SMS as 2FA is well known to be the least secure of the methods available but still a better option than no 2FA at all, but I suggest an option to disable it as a fallback after having enabled Authy to lessen the security risks to the user account. You could learn from others mistakes such as Reddit's: https://arstechnica.com/information-technology/2018/08/password-breach-teaches-reddit-that-yes-phone-based-2fa-is-that-bad/
136 votes -
Stop using my mobile number for creating an Authy account In https://help.twitch.tv/s/article/two-factor-authentication?language=en_US#Emotes?tt_content=two_factor_emote_rewards&tt_medium=notification_center it says that "When you set up Two-Factor Authentication on your account, an Authy account is automatically created for you even if you choose to actively use an alternative authentication app. This means you can fill out Authy’s Phone Change Form and recover access to your account." I don't need you creating an Authy account behind my back. You have to give us the option to undo this.
41 votes -
Please Fix 2fa set up so that it works with all phoneS Please Fix 2 fa so it works with all phones. I am currently having to find a work around because MY cell carrier is NOT supported. it is preventing me from getting my affiliate that is B.S. There should be another option to authenticate other than cell phone OR your system should just send a code out to what ever # i put in even if it is not on some list. this is crazy as my Number works for every other site on internet!
25 votes -
U2F/FIDO support for Authentication I understand Twitch has recently allowed people to use other apps for means of authentication, but please allow users to use U2F/FIDO authentication, this is not only more secure but also very reliable. Having a U2F as primary with a TOTP as a backup is in my opinion the best method of security, given that Affiliate/Partner accounts hold alot of personal Tax information, I feel this fits more as it's such sensitive information.
21 votes -
Stop sending successful log-in emails from known locations I already have 2FA. I do not want emails confirming a login, especially if it's from a known location. Please add an Unsubscribe option for this notice.
16 votes -
remove 30-day re-auths Requiring users to enter some code via sms every 30-days is just stupidity disguised as security theatre. These codes do nothing to further protect our data at-rest, nor do they validate identity. It's just another unnecessary hoop to jump through. If it wasn't a meaningless, pointless, futile exercise, you wouldn't have added a 30-day option to not-validate - you'd be validating with every new browser instance. We don't need another TSA in our lives.
15 votes -
allow complex passwords I tried to use a password that is autogenerated by my password manager. Obviously I won't put that here, but another one generated by it is: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved".
This is apparently "not secure" and "too easy to guess". Instead I had to make it: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved1!"Its worth pointing out that adding a password requirement of any kind besides length and restricting obvious dictionary sequences is well known (even by the US government via its most recent NIST standards) to…
15 votes -
Option to not receive gift subscriptions in channels you follow. To have the possibility of not receiving gift subscriptions in any channel. Currently, you can deactivate the receipt of gift subscriptions in channels that you don't follow but not in the ones you do follow, would be good to have an option to deactivate this completely regardless of whether you are a follower or not.
11 votes -
Authy app, It is so hard to sign in when I do not have a cell phone number for this authy app anymore. Please change this for ppl. This is make it so difficult to stream now. Please go back to the old twitch where I can sign in with just my email please!
9 votes -
Non-Reachable Emails Allot of different websites offer this feature, but, how about making it so that if you somehow in someway can't login to your account after reporting missing credentials, it will offer you the chance to send the email about (e.g resetting your password) to an email that you can access.
8 votes -
Allow an option to login with SMS or verified email Why do I have to use just SMS code login options when I went through the process of verifying my email. I should be able to chose SMS or email verification and if I'm trying to change my SMS code phone number why does it send a code to the phone number I'm trying to change? why not send a email to my already verified email. When I'm trying to disable 2FA why isn't there a option to disable it via email as well? Also if you no longer have your phone number you had when you made the account…
7 votes -
Implement One Time Code by Email When you sign up for a new account you are asked to input a one time code through email.
Please implement the One Time Code for ALL, EXISITING & NEW accounts when logging in.
Context: I do not have an active cell phone, I live in an area that does not receive SMS Text for the login code, therefore I can't use Authy either. I've been trying to log back into my account for about 3 weeks at this point with help from friends, but to no avail it didn't work.
Conclusion: Please implement this into the login system, it…
7 votes -
Account age verification from the start Recently a 19 year old got susspended on Twitch indefinitley for being under age, this is not ok. Twitch should be absolutley sure about ages and not have an auto bot ban users falsly.
This idea is all about having an ID registered into the accounts when creating them, using the candidate number, date of birth, ect. Basically a debit card for paying for bits, but with an ID registering the person behind the account and also verifying their age. If the ID is renewed then Twitch should ask the user to update their details with the new ID.6 votes -
Customer service for special cases? Not entirely sure what category this falls under, but, I'll describe the issue I am currently facing.
I can't verify my account:
My new-ish phone number is tied to an account with a bogus username and email that doesn't belong to me. I'm stuck in a position where I can't disassociate the phone number with the fraudulent account.
In order to do so, I need access to the account and this is where things get tricky.
You can log in with your phone number via the app. If you don't know the username, you can have a text sent to…
5 votes -
Add Parental Controls and Supervized Accounts for accounts under 18 Hello! I welcome the new Twitch guidelines and support people doing their own content, as long as it's labelled properly.
Having said that, where I can see Twitch improve upon in terms of safety is something that Sony did a long time ago for PSN accounts: If you're under 18, your Twitch account has to be a mandatory supervised account by another Twitch account that's over 18. That way, anything M-rated and labelled with suggestive/sexual content could be forcefully filtered out for those supervised accounts and when the user turns 18, they get an option to remove said restrictions. It's…
5 votes -
Allow Affiliate Onboarding to Accept Paypal instead of giving out your SSN Allowing users to complete the Affiliate Application by using their Paypal or another method that doesn't include sharing their SSN would be a major step privacy wise.
If someone's SSN gets stolen, it can ruin them financially for years to come or even for life. This is why we are told never to share that number. Having a work around where we can file the taxes ourselves without having to give out our SSN to Twitch or Amazon would be beneficial to all involved and would help reduce the chances of people getting their SSN stolen.
5 votes
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