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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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56 results found

  1. i can't set 2fa to my account, every time when i try to set it, gettin errors.
    twitch support, is automatic responds, and i cant affiliate my account to collect channel points

    4 votes

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  2. Quiero cambiar mi nombre de twitch y no me deja

    4 votes

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  3. The iOS app has this annoying habit of logging me out of the app seemingly at random, and with no input at all on any other device. This is very disruptive as I have 2FA set up on my account, and to log in I have to both provide my password and an auth code that may/may not be easy to get to depending on whether I have my auth code generator to hand.

    The iOS app never used to randomly log out, so the question is why is it doing it now. I'm aware of the "30 days" feature…

    4 votes

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  4. it will not allow me to set my account banner. i click update and when i click on upload but nothing happens

    3 votes

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    Closed  ·  2 comments  ·  Bugs  ·  Admin →
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  5. Team Name:7 Wishes Esports
    Team Abbreviation:7WS
    Twitch account to edit the team page (only 1 account):
    Page URL* i.e., www.twitch.tv/team/teamname:
    *This cannot be changed once set

    3 votes

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    Closed  ·  1 comment  ·  Bugs  ·  Admin →
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  6. Steps to reproduce:
    1. Login to Twitch.
    2. Head to https://www.twitch.tv/settings/security
    3. Look at the options presented.

    Expected results:
    "Enable additional account creation" should only be shown once.

    Actual results:
    "Enable additional account creation" is shown twice.

    2 votes

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    Closed  ·  Ana responded

    Hi there,

    Each option is for different aspects - the first "enabled additional account creation" relates to being able to reuse your email and the other to reuse your phone number. Nonetheless, I'll pass your feedback on to see if the way each toggle is presented could be clarified. Thank you!

  7. I'm having this problem. This premium content is not available in your region. (Error #1). I never had it before, I changed to a new house and I cant watch my streamer anymore, I'm even subscribed to him. This makes me sad.

    2 votes

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  8. 2 votes

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    Closed  ·  3 comments  ·  Bugs  ·  Admin →
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  9. one of the requirements for me to be a twitch affiliate is to show my id card because I'm only 16 but every time I try to upload the image it just says "No file chosen" I have tried many times, does anyone know what to do?

    2 votes

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  10. ya he contactado con twitch, he mandado 3 tickets y aun no obtengo respuesta...llevo 72 horas con el afiliado pero aun no he recibido el formulario! que alguien me diga que puedo hacer o cual es el problema...gracias

    2 votes

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  11. So I click the Request reset password Link and it gives me the link right. But for some reason I can’t actually reset my password no matter how many times I ask to reset my password or how many time I got to support to ask if I can reset my password I still for some reason can’t reset my password. TWITCH PLEASE FIX THIS SO I CAN ACTUALLY USE TWITCH!!!!

    2 votes

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    Closed  ·  2 comments  ·  Bugs  ·  Admin →
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  12. Ive Had 3 Concurrent Viewers Atleast 4 Times And Still Havent Gotten It So Please Help Me

    2 votes

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  13. Primero que nada, buenas tardes soporte de twitch

    este problema lo tengo desde hace ya una semana, y es que yo puse la fecha de nacimiento de mi padre para lo del afiliado y el método de pago, porque soy menor de edad y mi padre me mantiene, ahora me pide una identificación y documentos que muesten dirección, yo ya envié todo eso y no han revisado nada, y ya ni siquiera puedo cambiar la fecha de nacimiento, solo quiero que me acepten para poder tener el afiliado, tengo todos los requisitos porfavor.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    This appears to be an issue that will require the assistance of our support team which can be reached via link.twitch.tv/GetSupport. Please reach out to our team for further assistance with this Affiliate onboarding issue. Thanks.

  14. I have a problem with my account, when someone tries to join it is instantly blocked, I've been having this problem for a couple of days, and for this reason I can't grow followers, Please help me.

    1 vote

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  15. I can't link my Twitter account because of an error: {"status":500,"message":"internal server error"}

    1 vote

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  16. Twitch'te yayındayken izleyici sayım güncellenmiyor. Doğru şekilde göstermiyor izleyici sayımı. Bunun nedeni nedir? Hep az gösteriyor sayıyı. Yayında kalan kişiler veya arka planda bırakan kişileri de saymıyor. Yani kısacası sayı tamamen doğru değil. Fikri olan varsa söyleyebilir mi? Özellikle yöneticilerden cevap bekliyorum.

    1 vote

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  17. 1 vote

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hey there! Could you please repost your feedback with more details so our team can better understand your suggestion? Thanks!

  18. Sort out your login server. I cannot log into Twitch from any of my browsers. Your server keeps telling me to update it. They are ALL UPTO DATE.

    I am logged into the Twitch sidebar in Opera GX but when I select anything that takes me to a web page, I am not logged in.

    1 vote

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  19. Made affiliate, But viewers can't subscribe?

    1 vote

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    Closed  ·  Danky responded

    Hi there! Please reach out to our support team directly at help.twitch.tv for assistance here.

    Thanks!

  20. banna inte utan att ge en bra anledning till det

    1 vote

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