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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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352 results found

  1. Not sure what category is best for this, but I think it is important to give this feedback and it's hard to find a place for this.

    I have seen several instances of people that I know to have made their account after the age of 13 (people I interact with outside of twitch) that have been falsely banned by an overzealous system. I understand the desire to ensure all twitch users are following the age terms of service. These users have all seemingly been banned after saying something like "I'm 12" BUT in the context of something else. The…

    41 votes

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    Closed  ·  6 comments  ·  Other  ·  Admin →
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  2. I don’t receive se recap

    34 votes

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    Closed  ·  18 comments  ·  Other  ·  Admin →
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  3. Paid subscriptions are a way to monetize both Twitch and streamer.

    Subscriptions have tier 1, tier 2 and tier 3. Each level has a certain motivation for a person to subscribe for a fee. Moreover, the higher the subscription level, the higher the degree of motivation should be.

    One of the motivations is to stand out in chat. Twitch offers a mask for levels 2 and 3 that overlays on top of the sub badge itself.

    Now the crux of the problem ... The site's functionality implies that ONLY ONE layer will be used for all months of subscriptions.

    But…

    18 votes

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  4. My username could not be selected with an underscore between the two words in my username. It accepted just fine if I removed the underscore. It also seemed to imply that I was doing something wrong by adding an underscore.

    11 votes

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  5. Bakın. Her türlü ismi denedim. Rastgele tuşlara bastım. Ancak hala daha bana niye bu "Görünen adınızı değiştiremez ancak büyük harf kullanımını değiştirebilirsiniz."yazısı çıkıyor? İsmimi BosAdam355 yapmak istiyorum. Böyle bir kullanıcı yok ama kabul etmiyor. Harfleri bazen büyük bazen küçük yazdım olmuyor. Lütfen yardım edin.

    10 votes

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    Closed  ·  Ana responded

    Hello,

    Please keep in mind that changing the display name is not the same as changing your username. Your display name must match your username, but you can modify the capitalization of certain letters. For example - username: twitch, display name: Twitch. Hope that clarifies this.

  6. Quiero ponerme de nombre Ermitaño y no puedo porque me dice que es un caracter alfanumerico

    9 votes

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  7. How about you speak to your parent mega rich company Amazon and see if they can employ some more staff for your support team because in all my life I've never witnessed such dreadful support simply because there is none. Almost 2 months of emails and tweeting Twitter support and still not 1 single reply. I think it's a disgrace a company as big as this has no support especially when you're a business that can charge money. What's even more of a disgrace is the fact I'm a moderator for a stream and someone made several accounts and reported…

    7 votes

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  8. I have my preferences set as I want them. I don't need Twitch to change them for any reason. I have emails coming from who I am subbed to and I don't need Twitch changing that just because I haven't watched someone in awhile.
    F off

    7 votes

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  9. 6 votes

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    Closed  ·  5 comments  ·  Login  ·  Admin →
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  10. There is already an option to follow and not receive live notifications, but what about having a system where you can get live notifications without following? Maybe you want try and follow when they are live or maybe give them a few moments before making the decision to show support by following. I think the option to receive live notifications without following would be a tool people would use. There are multiple times where I want to follow someone when they are live, but the problem is, I have no idea when they go live. Some people don't even have…

    5 votes

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  11. I can’t reuse my phone number and it’s really bugging me it says It can’t send an sms because it’s unable for reuse please help

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Danky responded

    Hey all! Please contact our support team at help.twitch.tv with assistance with this phone number issue.

    Thank you!

  12. a very useful feature for twitch, cince it has a follower cap of 2000, would be a section for the people we follow and watch. while we have a "notifications" section for who we want to get notified of, we dont have a section that easily allows us to unfollow inactive channels we no longer watch. something as simple as having it in the same format of the notifications but just replace the on/off slider with a "follow/unfollow" button. making it easier to manage and clear out all the people who dont stream anymore or we dont watch as often.

    4 votes

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  13. Hi, I just contacted PayPal about a fraud against me.I had contacted this site for help with affiliate status and receiving donations. Which would be very useful to me given my social status.

    Can't I have affiliate status given the need and collaboration?

    4 votes

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  14. i can't set 2fa to my account, every time when i try to set it, gettin errors.
    twitch support, is automatic responds, and i cant affiliate my account to collect channel points

    4 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  15. First idea! We love women and men.. All of us.. So why the **** are you disabling the community to not show their interests outside of ********. We do not share ********. Still you disable peoples interests by banning others. Get a hold of yourself or.. Go hang yourself!

    4 votes

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    Closed  ·  1 comment  ·  Connections  ·  Admin →
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  16. please help is there any way to change date of birth of my account. i think i have given wrong information

    4 votes

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    Closed  ·  1 comment  ·  Other  ·  Admin →
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  17. Quiero cambiar mi nombre de twitch y no me deja

    4 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  18. The iOS app has this annoying habit of logging me out of the app seemingly at random, and with no input at all on any other device. This is very disruptive as I have 2FA set up on my account, and to log in I have to both provide my password and an auth code that may/may not be easy to get to depending on whether I have my auth code generator to hand.

    The iOS app never used to randomly log out, so the question is why is it doing it now. I'm aware of the "30 days" feature…

    4 votes

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  19. My account was created 6 years ago. but i am using it for streaming only for 9 months. My name is friar_negro, and it has never been considered an invitation to hate, but now I have been banned indefinitely for this reason for a month. I have no answer and in the event that they give me back access to my channel, I don't know how much damage it will do to me so long without broadcasting

    3 votes

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  20. To make the ornate names available to everyone, we want to diversify the names of users.And to make our names beautiful.

    3 votes

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