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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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352 results found

  1. -i want to take a username (Goofy)

    -the user that uses it no longer is active

    1 vote

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  2. Goodies already have optional email notifications. Free Games don't.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Since email notifications are set for Prime Gaming through the Amazon site, it would be best to bring this up there. Apologies for the inconvenience. 

  3. I can't link my Twitter account because of an error: {"status":500,"message":"internal server error"}

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  4. I am trying to re-link my Twitter account so I can apply for partner but when I go to do it (I have changed my twitter handle since the first time I linked it) I always get a 500 error: Internal Server Error.

    There's NOWHERE to report this to Twitch Support on their support site either!

    HELP!

    1 vote

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    0 comments  ·  Connections  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear you're having trouble connecting your Twitter account to Twitch. Please reach out to our support team for assistance with this issue; it's alright to choose something under Affiliates > Account. Thanks so much.

  5. Not exactly a "feature request" for you to fix/restore it to the way it was before...

    Also can't access my followed channels, what spurred me to logout, and then discover that I couldn't log back in. . .

    What are you doing?!?!? Just some desperate attempt to get me to install the App or something? FailFish. Just makes me NOT want to use the site. Completely uncalled for to change it. FailFish.

    Hope you remedy this soon - SeemsGood...

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  6. Twitch'te yayındayken izleyici sayım güncellenmiyor. Doğru şekilde göstermiyor izleyici sayımı. Bunun nedeni nedir? Hep az gösteriyor sayıyı. Yayında kalan kişiler veya arka planda bırakan kişileri de saymıyor. Yani kısacası sayı tamamen doğru değil. Fikri olan varsa söyleyebilir mi? Özellikle yöneticilerden cevap bekliyorum.

    1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Login  ·  Admin →
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  8. Vladasidan

    1 vote

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    Closed  ·  3 comments  ·  Connections  ·  Admin →
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  9. My brother passed away, and he liked to stream. We don’t have to much of him but there are 4 highlights on his twitch that are about 2 minutes all together..and I watch them a lot. Was hoping there maybe is a way to pull more videos from his archive for us to watch, and remember him when he was happy gaming. I miss him so much.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Our deepest condolences, we are sorry to hear the passing of your loved one. In the event of the death of a Twitch user, Twitch can work with a person authorized to act on behalf of their estate or with a verified immediate family member of the deceased to help provide data such as downloading the existing videos on a user's page or closing out an account/terminating any active subscriptions. In situations where more than a week has passed since the stream date, the VOD may expire and cannot be downloaded. We wish we could retrieve these precious memories, but our databases do not maintain the videos for very long -- we sincerely apologize. If you would like to action on the account in any way and/or obtain a copy of the highlights your brother has on his channel to keep for yourself off-Twitch, please do not hesitate to reach…

  10. We need a change on the display name settings asap.

    1 vote

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  11. It's a little annoying that you can't use it just because your username is covered and you have to think about it anew.

    1 vote

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  12. Support refuses to answer me why I cant have the same language (English) all the time and forever.
    This might force me to use another platform which I do not want to.
    I would very much like a solution.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Sorry to hear you're having trouble receiving a response. Did you contact us through https://link.twitch.tv/GetSupport? Either way, please update your password to ensure your account is secured. If you are seeing the language change following the password change, please reach out to our support team using the link here. Thank you and apologies  for any confusion with how to reach out to our team.

  13. 제가 사용하는 전화번호를 트위치 계정으로 인증한적이 없는데 인증이 되어있어서 추가 계정 만들기를 선택하라고 하네요 저는 어쩌면 좋죠

    1 vote

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  14. Türkçe Arayüzde izleyici keşfi kısmında hatalı kodlanmış

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hello,

    Thanks for your feedback, but unfortunately it is a bit unclear what section you're referring to. Is it something in the Creator Dashboard? If so, can you please provide the link and a bit more information? Thank you.

  15. I go to my drops and it says it needs to be connected. I click the link and connect everything. I even get an email telling me everything is connected. I return to twitch and it still says I need it connected to receive my drops. Please fix this.

    1 vote

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    0 comments  ·  Connections  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear you're having trouble setting up account connections. Please reach out to our support team for troubleshooting with this issue following the link here: https://link.twitch.tv/GetSupport. Thank you!

  16. Hola, verán, quiero verificar mi cuenta de Twitch, al poner mi numero de teléfono, me dice que ya esta conectada a otra cuenta y active una opción para poner 2 cuentas con verificación con el mismo numero, prosigo, al querer verificar mi cuenta no tengo mas opciones, recuerdo que verifique mi teléfono con otra cuenta pero ahora mismo no tengo NINGUN ACCESO a la cuenta donde esta verificada mi teléfono, quisiera verificar mi cuenta principal y tengo que quitar la verificación o eliminar la otra cuenta, pero repito no tengo NINGUN ACCESO a la cuenta donde verifique mi numero de…

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our support team at https://link.twitch.tv/GetSupport to help restore access to the account which already has the number set up. Once access is restored, you can enable additional verification with the phone number. Thank you.

  17. 1 vote

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  18. 1 vote

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hey there! Could you please repost your feedback with more details so our team can better understand your suggestion? Thanks!

  19. PODRIA POR FAVOR ACTIVAR LAS MAYUSCULAS EN LOS NOMBRES POR FAVOR GRACIAS

    1 vote

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  20. Ich habe momentan das Problem das ich keinen Stream machen kann da ich mein Konto Prüfen lassen muss ich hab meine Telefonnummer eingegeben aber dort stand sie wäre schon mit einem Konto verbunden, anscheinend war sie noch mit einem Konto verbunden das ich vor längerer Zeit vollständig deaktiviert habe es wäre schön wenn man dieses Problem verhindern könnte, lange Rede kurzer Sinn das Mann ohne jegliche Einstellungen 2 Konten über die Selbe Telefonnummer laufen lassen kann, ich hoffe das dies möglich gemacht werden kann.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Please reach out to our support team to try to restore access to your alternate account and turn off the setting. Such settings help promote safety by preventing users from creating additional accounts with your information without your authorization.

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