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Account Management: e.g., Login, Connections, Password Reset

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Account Management: e.g., Login, Connections, Password Reset

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  1. I have a personal account and an account to stream with my trivia company. I would like to be able to switch between them without logging out. More importantly, I'd like them each to have their own themes--currently if I log out of one and into the other, it still uses the custom theme I built for the other account. Any changes I make with persist if I switch accounts again. Bind layouts saves to accounts locally / store them in the cloud but also allow users to share their layouts (or access any layout saved locally).

    124 votes

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    8 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  2. When you sign up for a new account you are asked to input a one time code through email.

    Please implement the One Time Code for ALL, EXISITING & NEW accounts when logging in.

    Context: I do not have an active cell phone, I live in an area that does not receive SMS Text for the login code, therefore I can't use Authy either. I've been trying to log back into my account for about 3 weeks at this point with help from friends, but to no avail it didn't work.

    Conclusion: Please implement this into the login system, it…

    4 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  3. It would be cool if you could swap usernames. I for example own a cleaner name than the one I am on right now but I gained like 11K followers on the one with the less cool name. (I wasnt bothered by it at the time but I am now getting to a size where I wanna take it more serious and the cleaner name would be sick). ALSO it would be cool if you could contact someone with the name you want and ask him/her if he/she would be willing to give his/her username to you.

    2 votes

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    1 comment  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Reduce the amount of cooldown after a name change, I have had to wait for 6+ months to get my name changed after I accidentally changed my name. I didn't get a reply from support after 6 months either, so I had to wait it out.
    Even when you change your name you might not even be able to get the name back, which is ridiculous in my opinion. Having to wait 6+ months to get your name back and yet not be able to get it is something that needs to be changed when I accidentally changed my name…

    105 votes

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    21 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →

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  5. I would like for an option within security to log out of the application every time it is closed. I don't like keeping things logged in and forget to logout from time to time.

    3 votes

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    0 comments  ·  Login Flow  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Twitch requires the most insane password strength I've ever seen. I've had accounts with banks, insurers, court systems and other state/federal government websites, and yours is the only one I will never remember. You're a streaming site. It's not like you're handing out nukes.

    Literally all I (and millions of others) want to do is watch streamers and comment occasionally. If the security is this high for streamers, who have jobs and contracts surrounding twitch, then fine. But I think you'd make a lot of people happy by making two separate account types, with different levels of security measures. One…

    143 votes

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    57 comments  ·  Signup  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Many people did it without thinking and while I agree they should have did some research before setting it to something stupid for it to look cool for like 3 seconds. I would just make a new account honestly if it didnt mean losing so many stuff gained over the years of streaming and chatting and watching people.

    2 votes

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    1 comment  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →

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  8. SMS as 2FA is well known to be the least secure of the methods available but still a better option than no 2FA at all, but I suggest an option to disable it as a fallback after having enabled Authy to lessen the security risks to the user account. You could learn from others mistakes such as Reddit's: https://arstechnica.com/information-technology/2018/08/password-breach-teaches-reddit-that-yes-phone-based-2fa-is-that-bad/

    75 votes

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    2 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Also provide other options for 2FA apps not just Authy

    110 votes

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    3 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →

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  10. New accounts cannot because created with the word "grape" in it and will automatically trigger a red flag. I know this is nonsensical for some, but my name online has always had the word "Grape" in it because it is my last name. I'd love to create an account with the word "grape" in it. But apparently it's too close to word word "Rape" so it automatically won't let you put the word in your name.

    6 votes

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    0 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →

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  11. You need to implement a faster way to reactivate accounts, currently it takes up to 2 weeks, which i find absolutly rediculoius, twitter and fb are instant, your process looser streamers money and views and subs having to wait for so long, what happens if somone did it by accident, fix this major floor

    8 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allot of different websites offer this feature, but, how about making it so that if you somehow in someway can't login to your account after reporting missing credentials, it will offer you the chance to send the email about (e.g resetting your password) to an email that you can access.

    5 votes

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    0 comments  ·  Password Reset  ·  Flag idea as inappropriate…  ·  Admin →

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  13. The iOS app has this annoying habit of logging me out of the app seemingly at random, and with no input at all on any other device. This is very disruptive as I have 2FA set up on my account, and to log in I have to both provide my password and an auth code that may/may not be easy to get to depending on whether I have my auth code generator to hand.

    The iOS app never used to randomly log out, so the question is why is it doing it now. I'm aware of the "30 days" feature…

    4 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Remove the reCAPTCHA. I have to click out of logging into my profile multiple times before I can see the verification button on the reCAPTCHA so I can finally enter into my profile.

    11 votes

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    1 comment  ·  Login Flow  ·  Flag idea as inappropriate…  ·  Admin →

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  15. To easy to register fake emails on here and harass someone defiantly need to not make it easy to create multiple user accounts on here which ultimately will lead to malicious activities.

    80 votes

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    8 comments  ·  Signup  ·  Flag idea as inappropriate…  ·  Admin →

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  16. It would be really nice to use a usb device for 2auth (something like the yubikeys).

    136 votes

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    9 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →

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  17. the need to use other time based 2FA without the need of a SMS capable phone to use. Many sites now uses 2FA and a single platform to build it around doesn't make sense.

    please use a open system

    62 votes

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    4 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →

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  18. There should definitely be an option to log out of all devices. Even if you log out from one device, or change your password, you will still be logged in on all devices you haven't logged out from. I really tried to find an option to log out of all but couldn't find one.

    I found this "bug" when I logged out and changed my password. A few days later my friend messaged me that he still has access to my twitch (I was on his computer and forgot to log out). It's not a huge problem for me because…

    291 votes

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    33 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Could we please move away from the Authy only 2FA implementation currently used and provide standard TOTP and QR codes?

    This would work much better for people who already have a stack of 2FA accounts in other solutions, remove reliance on a single application, fix issues with support (eg. Windows Phone), remove the need for a phone number (important for younger users I'd imagine) and generally increase flexibility and usability of 2FA for everyone by not locking us into a proprietary implementation.

    241 votes

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    18 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Just an option to make spaces avaliable in usernames :D

    15 votes

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    1 comment  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →

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