352 results found
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Make it easier to update twitch 2fa Please make it easier to update to 2FA whenever I have to update my 2fa it won't let me because it's trying to send a SMS code to my old phone number and I no longer have access to that number or any of my old phone numbers
1 voteHi,
Please reach out to our support team at help.twitch.tv in order to get help with updating your phone number for 2FA. Thank you.
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表示名 表示名が日本語で登録できません
2 votesHi there,
Sorry to hear you're having issues updating your display name to Japanese characters.
Please keep in mind that you can only update your display name in this sense – changing your display name to localized Japanese characters will not result in a name change.
Please reach out to our team at help.twitch.tv for further help with this.
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1 vote
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Usernames not in use No one has the username I am trying to switch so I was wondering if I could get it.
1 vote -
號碼重複 欸 之前有用手機號碼登過，但帳號不見，創新的帳號想用手機號碼登時，被告知號碼重複，請問怎麼解決
1 voteHi there,
Please reach out to our team at help.twitch.tv for assistance with troubleshooting login issues.
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Animated emotes putting, Animated emotes an twitch emote 🌚
1 vote -
Please dont ban people for no reason I dont really understand why but my friend was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. Girl did not break any rule because her bikini were fully opaque and she was just singing in the kids pool and the category was correct at thtat time . this is unfair !!! her name is afflynn . i swear to god she is innocent
1 vote -
Please Dont ignore ban appeals of innocent streamers who did not break the rules I dont really understand why but i was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. I am sure that i did not break any rule and i am being ignored please care more about your streamers because unfair account suspension can really destroy a life of someone .
1 vote -
Сменить имя аккаунта Добрый день!
Подскажите, как можно сменить имя аккаунта, если имя, на которое я хочу поменять, занято? Есть возможность освободить требуемое имя?2 votesHello, you can learn about this in our Username Rename and Recycling Policies Help Article.
Twitch Support is not able to assist with username requests or changes, and cannot forecast when, or if, a username may be made available.
Have a nice day!
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Let us/me reuse phone number I can’t reuse my phone number and it’s really bugging me it says It can’t send an sms because it’s unable for reuse please help
4 votesHey all! Please contact our support team at help.twitch.tv with assistance with this phone number issue.
Thank you!
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notifications My notifications are with a bug. I reset all settings of my browser. I tested with other accounts and it's ok, but with my account it disappears (i tested in anonymous tab/private mode too). The problem is with the notifications in MY main account. https://prnt.sc/OcgTWhI4U_lS
2 votesHi there,
Please reach out to our support team at help.twitvch.tv, so that they may help investigate the issue you're having with your notification settings.
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Need a way to have direct contact with Twitch Moderation team I have been struggling to get into contacts with them for being wrongfully banned in the past, not getting an appeal, then my account having a strike (Which now leading me to not having access to follower emotes) You'd think the mods would do a better job looking into something & even at least talk to said accused person of being banned for something that wasn't their fault.
Its been almost over a year now, I've done everything to ask for help, send many tickets & being told they can do nothing for me because its the moderation team side…
1 vote -
Fix Overzealous Age Banning Not sure what category is best for this, but I think it is important to give this feedback and it's hard to find a place for this.
I have seen several instances of people that I know to have made their account after the age of 13 (people I interact with outside of twitch) that have been falsely banned by an overzealous system. I understand the desire to ensure all twitch users are following the age terms of service. These users have all seemingly been banned after saying something like "I'm 12" BUT in the context of something else. The…
41 votes -
Be more careful to do what you say you are going to do if you email a client. When you send a renewal notice for a stream & receive renewal payment, make sure it goes to the stream intended and not another in you line-up. I feel like you used fraud to steal from me.
1 voteHey there,
If you have questions or concerns about email receipts from us please reach out to our team at help.twitch.tv so they can further investigate this with you.
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oversafe is unsafe if your password requirements are so ridiculous i have to write it down that completely defeats the purpose...
1 vote -
RELEASE NAMES oN XBOX, oN mixer EVEN I was olllllo I've had this gamer tag for over 13 years. no one at twitch can figure out why the info on it isn't mine anymore. idc really, I just know you have A LOT of people requesting names be released or unlocked. we just want our names, how hard would it be for you to do that for us?
other idea, start having a **** dress code I for one am over T&A all over a streaming site that doesn't charge admission or has an x rating
1 vote -
Ornate names To make the ornate names available to everyone, we want to diversify the names of users.And to make our names beautiful.
3 votes -
Can't I can't follow a fellow streamer. The follow button is blocked for my account and I have reached out to them and ask if the problem was a ban. They replied and told me that I was indeed not banned. I have my account verified in all fields as well. I'd like to be able to follow them and give them my support and know when they go online in case I want to raid them. The account in question is GebsArt. They are a lovely and very kind person and artist.
1 voteHey there,
This seems like something better resolved through our team at help.twitch.tv so they can further assist you with troubleshooting this.
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Phone numbers I am from Portugal and because of that I can't participate in some chats from certain streamers because their chat require the confirmation of my phone number, but Twitch does not accept my phone number because it is from Portugal. That is stupid! Please change this!
1 voteHey there,
It seems this is something better assisted by our team at help.twitch.tv so they can further investigate this with you.
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Fgs token I did not receive my fgs of the libertadores event after watched more than 60 minutes
1 voteHey there,
This seems like an issue with drops. Please refer to our help article concerning drops and reach out to our team at help.twitch.tv if you have further questions on this.
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