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Account Management: e.g., Login, Connections, Password Reset

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Account Management: e.g., Login, Connections, Password Reset

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5 results found

  1. Disallow (or add option to disallow) SMS password reset

    Now that Twitch has enabled streamers to require phone number verification to use their chat, I and many others have had to add a verified mobile number to my account. The problem, however, is I can now reset my password via SMS, which I did not ask for. This is especially problematic because Twitch's 2FA solution can also be bypassed via a phone number that's required to set up 2FA at all, even if the user has a secure authenticator app, meaning an attacker with access to the user's phone number can defeat both factors. Twitch just suffered a data…

    3 votes

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    0 comments  ·  Password Reset  ·  Admin →
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  2. Better account verification steps when you forget your password

    I forgot the password to my account and didn't receive a single password reset email. I tried to verify my account through customer support but they said they couldn't verify it. Being as I don't have any of the information they request linked to my account other than my email it's a bit redundant. If there was a way of verifying via linked account such as a PlayStation Network account, or via a Discord account, it could make the whole process much easier.
    3 votes

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    0 comments  ·  Password Reset  ·  Admin →
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  3. allow complex passwords

    I tried to use a password that is autogenerated by my password manager. Obviously I won't put that here, but another one generated by it is: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved".
    This is apparently "not secure" and "too easy to guess". Instead I had to make it: "speed applause deceiver endpoint cash freckles polygraph mothball unsaid raffle vacant unmoved1!"

    Its worth pointing out that adding a password requirement of any kind besides length and restricting obvious dictionary sequences is well known (even by the US government via its most recent NIST standards) to…

    11 votes

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    4 comments  ·  Password Reset  ·  Admin →
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  4. Non-Reachable Emails

    Allot of different websites offer this feature, but, how about making it so that if you somehow in someway can't login to your account after reporting missing credentials, it will offer you the chance to send the email about (e.g resetting your password) to an email that you can access.
    6 votes

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    0 comments  ·  Password Reset  ·  Admin →
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  5. Support alternative password recovery methods

    Support: Alternative email addresses
    Support: Mobile phone recovery process
    Support: Secret Questions recovery
    3 votes

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    1 comment  ·  Password Reset  ·  Admin →
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