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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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352 results found

  1. When i click notifications on website it never loads the notifications. I just sits there and spins. It's not my internet I have 800 gb download speed.

    1 vote

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    Closed  ·  Ana responded

    Are you running the most-up-to-date version of your browser? Judging by the feedback you have submitted, it could be that it might be out of date. Ensure it is updated, and please disable any add-ons/extensions, as these sometimes could also interfere with the site function. Thank you.

  2. Fui hackeado e mudaram meu nome gostaria de saber se tem como mudar ou preciso esperar os 59 dias?

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    Closed  ·  Ana responded

    Please reach out to our support team to get assistance with this issue, Our support team can be reached via https://link.twitch.tv/GetSupport to help with the recovery of your account. Thanks.

  3. ユーザー名と表示名をそれぞれ変更しました。ですが適用されたのはユーザー名の方のみで、表示名とユーザー名が一緒にされました。適用後すぐに表示名をもとの表示名に戻そうとしましたが受付されませんでした。

    1 vote

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  4. 目前帳號顯示我的手機號碼已被別的帳號驗證,需要開啟額外帳號建立功能。
    但我另一個帳號已遺失無法登入也無法尋回,該如何處理????

    1 vote

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  5. Can you make it so I can log in to my Epic account from my connected Twitch account or send Epic Games the idea.

    1 vote

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    0 comments  ·  Connections  ·  Admin →
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    Closed  ·  Ana responded

    This is a suggestion for Epic Games. Apologies for the inconvenience.

  6. Phone number verification doesn't work for 00 country code (0048 for me) and have to be inputed as + country code (+48 for me)
    I am a sysadmin with some coding knowledge if I can be of help

    1 vote

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    Closed  ·  Ana responded

    Hi,

    00 is a placeholder for the international call prefix that is required for landline calls. However, cellphones which can be used from different countries don't require this code, so 00 becomes + when dialing on a cellphone. Because mobile numbers are required for phone number verification, the same rule applies -- you would omit the two zeros and just use "+48".

  7. -i want to take a username (Goofy)

    -the user that uses it no longer is active

    1 vote

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  8. Goodies already have optional email notifications. Free Games don't.

    1 vote

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    Closed  ·  Ana responded

    Hello,

    Since email notifications are set for Prime Gaming through the Amazon site, it would be best to bring this up there. Apologies for the inconvenience. 

  9. I can't link my Twitter account because of an error: {"status":500,"message":"internal server error"}

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  10. I am trying to re-link my Twitter account so I can apply for partner but when I go to do it (I have changed my twitter handle since the first time I linked it) I always get a 500 error: Internal Server Error.

    There's NOWHERE to report this to Twitch Support on their support site either!

    HELP!

    1 vote

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    0 comments  ·  Connections  ·  Admin →
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    Closed  ·  Ana responded

    Hi,

    Sorry to hear you're having trouble connecting your Twitter account to Twitch. Please reach out to our support team for assistance with this issue; it's alright to choose something under Affiliates > Account. Thanks so much.

  11. Not exactly a "feature request" for you to fix/restore it to the way it was before...

    Also can't access my followed channels, what spurred me to logout, and then discover that I couldn't log back in. . .

    What are you doing?!?!? Just some desperate attempt to get me to install the App or something? FailFish. Just makes me NOT want to use the site. Completely uncalled for to change it. FailFish.

    Hope you remedy this soon - SeemsGood...

    1 vote

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    0 comments  ·  Login  ·  Admin →
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  12. Twitch'te yayındayken izleyici sayım güncellenmiyor. Doğru şekilde göstermiyor izleyici sayımı. Bunun nedeni nedir? Hep az gösteriyor sayıyı. Yayında kalan kişiler veya arka planda bırakan kişileri de saymıyor. Yani kısacası sayı tamamen doğru değil. Fikri olan varsa söyleyebilir mi? Özellikle yöneticilerden cevap bekliyorum.

    1 vote

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    Closed  ·  0 comments  ·  Bugs  ·  Admin →
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  13. 1 vote

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    1 comment  ·  Bugs  ·  Admin →
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    Closed  ·  Danky responded

    Hey there! Could you please repost your feedback with more details so our team can better understand your suggestion? Thanks!

  14. My account was created 6 years ago. but i am using it for streaming only for 9 months. My name is friar_negro, and it has never been considered an invitation to hate, but now I have been banned indefinitely for this reason for a month. I have no answer and in the event that they give me back access to my channel, I don't know how much damage it will do to me so long without broadcasting

    3 votes

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  15. 1 vote

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    0 comments  ·  Login  ·  Admin →
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  16. NO QUIERO PERDER MI CUENTA DE TWITCH Y ESTOY DESDE AYER VIENDO TUTORIALES Y LEYENDO SUS PAGINAS Y NADA LO RESUELVE, REALMENTE LA QUIERO RECUPERAR

    1 vote

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  17. My brother passed away, and he liked to stream. We don’t have to much of him but there are 4 highlights on his twitch that are about 2 minutes all together..and I watch them a lot. Was hoping there maybe is a way to pull more videos from his archive for us to watch, and remember him when he was happy gaming. I miss him so much.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Our deepest condolences, we are sorry to hear the passing of your loved one. In the event of the death of a Twitch user, Twitch can work with a person authorized to act on behalf of their estate or with a verified immediate family member of the deceased to help provide data such as downloading the existing videos on a user's page or closing out an account/terminating any active subscriptions. In situations where more than a week has passed since the stream date, the VOD may expire and cannot be downloaded. We wish we could retrieve these precious memories, but our databases do not maintain the videos for very long -- we sincerely apologize. If you would like to action on the account in any way and/or obtain a copy of the highlights your brother has on his channel to keep for yourself off-Twitch, please do not hesitate to reach…

  18. We need a change on the display name settings asap.

    1 vote

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  19. It's a little annoying that you can't use it just because your username is covered and you have to think about it anew.

    1 vote

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  20. Support refuses to answer me why I cant have the same language (English) all the time and forever.
    This might force me to use another platform which I do not want to.
    I would very much like a solution.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Closed  ·  Ana responded

    Hey there,

    Sorry to hear you're having trouble receiving a response. Did you contact us through https://link.twitch.tv/GetSupport? Either way, please update your password to ensure your account is secured. If you are seeing the language change following the password change, please reach out to our support team using the link here. Thank you and apologies  for any confusion with how to reach out to our team.

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