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Account Management: e.g., Login, Connections, Password Reset

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Account Management: e.g., Login, Connections, Password Reset

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  1. 1 vote

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  2. I dont really understand why but my friend was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. Girl did not break any rule because her bikini were fully opaque and she was just singing in the kids pool and the category was correct at thtat time . this is unfair !!! her name is afflynn . i swear to god she is innocent

    1 vote

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  3. I dont really understand why but i was banned 2x for doing hot tub stream. i thought this category is approved on twitch, you can see many people doing that. I am sure that i did not break any rule and i am being ignored please care more about your streamers because unfair account suspension can really destroy a life of someone .

    1 vote

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  4. I can’t reuse my phone number and it’s really bugging me it says It can’t send an sms because it’s unable for reuse please help

    4 votes

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  5. I have been struggling to get into contacts with them for being wrongfully banned in the past, not getting an appeal, then my account having a strike (Which now leading me to not having access to follower emotes) You'd think the mods would do a better job looking into something & even at least talk to said accused person of being banned for something that wasn't their fault.

    Its been almost over a year now, I've done everything to ask for help, send many tickets & being told they can do nothing for me because its the moderation team side…

    1 vote

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  6. Not sure what category is best for this, but I think it is important to give this feedback and it's hard to find a place for this.

    I have seen several instances of people that I know to have made their account after the age of 13 (people I interact with outside of twitch) that have been falsely banned by an overzealous system. I understand the desire to ensure all twitch users are following the age terms of service. These users have all seemingly been banned after saying something like "I'm 12" BUT in the context of something else. The…

    41 votes

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    Closed  ·  6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  7. I am from Portugal and because of that I can't participate in some chats from certain streamers because their chat require the confirmation of my phone number, but Twitch does not accept my phone number because it is from Portugal. That is stupid! Please change this!

    1 vote

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  8. I did not receive my fgs of the libertadores event after watched more than 60 minutes

    1 vote

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  9. I've just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email and no respond why.

    why twitch support not give attention to support tickets we send and explain why for we really suspended for ip or other reasons and why support keep ignore any one have the same problem

    1 vote

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  10. i have just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email last 10 days but until now I haven't received any updates about it and now my payout is held and it's near net 15 already which means I only got one day to resolve this but I don't think it'll be enough. I'm really frustrated because this could've been resolved much earlier. Hope this get attention

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey there, 


    Thanks so much for reaching out about this here. Unfortunately we can't action on any payout issues through UserVoice and you have to work with our team at help.twitch.tv


    They are the only ones who are able to further investigate this with you. 

  11. to the communists who work for the goobberment deep-state at twitch towing the corrupt line. HOW ABOUT YOU MAKE VERIFICATION NOT ONLY CELLULAR. ANYONE CAN USE ANOTHER PHONE THE IS REALLY NOT THIER OWN TO SPOOF YOUR DUMB SITE AND THUS THEN BE VERIFIED. HOW ABOUT YOU ALLOW LANDLINE VERIFICATION AS WELL. BECEUASE YEAH SITES THAT ARE FAR SMALLER THAN YOURS AHVE BEEN DOING THIS FOR A DECADE NOW ALONG WITH CELLULAR VERIFICATION. GIVE PEOPLE OPTIONS YOU CONTROLLING CLOWNS. THAT IT ALL.

    1 vote

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  12. Ban all Russian streamer in light of the invasion in Ukraine. You cannot just pretend like nothing is happening.

    2 votes

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  13. Actually Resolving Issues instead of closing feedback threads

    What an idea ?!?!?!

    1 vote

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  14. No tengo noticias de mi afiliado en twitch

    1 vote

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  15. My phone number is already taken and I cannot manage to verify my account with my phone number I would like a way to confirm that it is my number and would like a message or code sent to me as a way to confirm it is your number

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey there, 


    This is something that has to be resolved by our team at help.twitch.tv


    Please reach out there and they can further assist you with your phone number and your account. 

  16. me gustaria poder cambiarla para que quede claro ,que soy menor y tengo 15 y estoy supervisado por mis padres

    1 vote

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  17. 手機號碼被鎖,不能使用,且Twitch的客服沒有此選項,導致我的帳號至今仍未有電話號碼。

    1 vote

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  18. So I've just experienced this issue with my account. Twitch emailed me with the issue and sent me instructions on what I should do. I've done my part and sent them an email last 10 days but until now I haven't received any updates about it and now my payout is held and it's near net 15 already which means I only got one day to resolve this but I don't think it'll be enough. I'm really frustrated because this could've been resolved much earlier. Hope this get attention

    1 vote

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  19. hey twitch kan je helpen dat ik niet word banned op twitch vanwege ongedrag of overal word ik banned voor geen reden ik doe geen zelf promoties of schelden help veel mensen maar de meeste zeggen tegen mij dat ik pedofiel bent en 1 bot bent en ook nog misdraagt zoals dat je mij niet begrijpt wat ik bedoel of ontvolgen en weer volgen en dat ik muziek niet mag gebruiken ik doe dat speciaal voor iemand te supporten zoals muziek en wil graag aan jullie vragen als jullie kunnen checken bij iedereen hoe ze tegen mij praten of ff…

    1 vote

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  20. Do your job, do the right thing for once. I've been suspended for 5 months cause my username included ******* misspeled. Made a dozen of tickets. No answer. My amazon prime is now ****** thanks to your poor service.

    I know i'm not the only one in this situation. And the worst thing about it is, if said ******* were on my chest, the problem would have been solved in less than a day. Your service disgust me, and it speaks about The company's staff.

    Ever heard of what people think of Discord mods? You guys are actually like that.

    1 vote

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