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Account Management: e.g., Login, Connections, Password Reset

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Account Management: e.g., Login, Connections, Password Reset

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  1. With the ongoing outbreaks of follow and hate bots "raids", the creation of multiple accounts is simply too easy to abuse on the platform. Creating an account on Twitch does not require an authentic email address before using its services: watching content, following a streamer, sending messages in streamers chats, modifying the account details, etc.

    Many streamers are being harrassed by bots and "IP Grabbers" by:
    - Mass following streamers with inappropriate names and account details;
    - Mass spamming chats with obscene languages and characters (ex: racism, homophobia, transphobia, nazi, etc..);
    - Having extensions on their user profile which allows…

    684 votes

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    31 comments  ·  Signup  ·  Flag idea as inappropriate…  ·  Admin →
  2. 664 votes

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    196 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
    Planned  ·  Anonymous responded

    We’re reviewing this. Curious how long you think would be ok.

  3. There should definitely be an option to log out of all devices. Even if you log out from one device, or change your password, you will still be logged in on all devices you haven't logged out from. I really tried to find an option to log out of all but couldn't find one.

    I found this "bug" when I logged out and changed my password. A few days later my friend messaged me that he still has access to my twitch (I was on his computer and forgot to log out). It's not a huge problem for me because…

    236 votes

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    31 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. Could we please move away from the Authy only 2FA implementation currently used and provide standard TOTP and QR codes?

    This would work much better for people who already have a stack of 2FA accounts in other solutions, remove reliance on a single application, fix issues with support (eg. Windows Phone), remove the need for a phone number (important for younger users I'd imagine) and generally increase flexibility and usability of 2FA for everyone by not locking us into a proprietary implementation.

    209 votes

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    16 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  5. It would be really nice to use a usb device for 2auth (something like the yubikeys).

    110 votes

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    8 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  6. Twitch requires the most insane password strength I've ever seen. I've had accounts with banks, insurers, court systems and other state/federal government websites, and yours is the only one I will never remember. You're a streaming site. It's not like you're handing out nukes.

    Literally all I (and millions of others) want to do is watch streamers and comment occasionally. If the security is this high for streamers, who have jobs and contracts surrounding twitch, then fine. But I think you'd make a lot of people happy by making two separate account types, with different levels of security measures. One…

    102 votes

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    42 comments  ·  Signup  ·  Flag idea as inappropriate…  ·  Admin →
  7. I have a personal account and an account to stream with my trivia company. I would like to be able to switch between them without logging out. More importantly, I'd like them each to have their own themes--currently if I log out of one and into the other, it still uses the custom theme I built for the other account. Any changes I make with persist if I switch accounts again. Bind layouts saves to accounts locally / store them in the cloud but also allow users to share their layouts (or access any layout saved locally).

    89 votes

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    7 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  8. Also provide other options for 2FA apps not just Authy

    84 votes

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    3 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reduce the amount of cooldown after a name change, I have had to wait for 6+ months to get my name changed after I accidentally changed my name. I didn't get a reply from support after 6 months either, so I had to wait it out.
    Even when you change your name you might not even be able to get the name back, which is ridiculous in my opinion. Having to wait 6+ months to get your name back and yet not be able to get it is something that needs to be changed when I accidentally changed my name…

    68 votes

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    17 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
  10. To easy to register fake emails on here and harass someone defiantly need to not make it easy to create multiple user accounts on here which ultimately will lead to malicious activities.

    65 votes

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    8 comments  ·  Signup  ·  Flag idea as inappropriate…  ·  Admin →
  11. SMS as 2FA is well known to be the least secure of the methods available but still a better option than no 2FA at all, but I suggest an option to disable it as a fallback after having enabled Authy to lessen the security risks to the user account. You could learn from others mistakes such as Reddit's: https://arstechnica.com/information-technology/2018/08/password-breach-teaches-reddit-that-yes-phone-based-2fa-is-that-bad/

    58 votes

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    1 comment  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  12. the need to use other time based 2FA without the need of a SMS capable phone to use. Many sites now uses 2FA and a single platform to build it around doesn't make sense.

    please use a open system

    47 votes

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    3 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  13. The recycle program needs a massive overhaul.

    There are far to many people waiting on unused usernames that are not released in a timely fashion.

    I have been watching two names for years now. One is simply completely inactive with zero information on the profile and has never followed anyone, for years. That account also has never responded to private messages to even suggest someone logged in. **** I'd buy their account name from them if there was anyway I could contact them.

    The other has the "Unless you have a time machine." message and may be an old twitch…

    38 votes

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    1 comment  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
  14. I've seen this requested feature a lot, option to add a display name? (just like with Twitter, there's a display name, and an @username)

    Good way to deal with username snipers, generic words & common names such as "Jake" or "Jacob" are already being used of course, but if someone named "Jacob" creates a username such as /Jacob_535455 then it just looks messy for a channel name, so yeah, a display name should be an option too (it's already on Facebook, Twitter, YouTube, Instagram, Reddit, Steam, you name it, so it'd be a good idea for here too)

    For LIVE…

    31 votes

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    5 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
  15. First of all, good job on implementing non-Authy, non-SMS 2FA!

    That being said, there's still a major hole in your 2FA implementation, and that's requiring a user to set up SMS authentication before they can set up other forms of 2FA. Unless I've missed something huge, whenever I try to set up 2FA on Twitch, I get directed to put in my phone number first. There's no prompt I can use to skip this step.

    This is completely counter to how a lot of other sites do 2FA, where SMS authentication is an option, not a requirement. You can completely…

    30 votes

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    5 comments  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  16. I don’t receive se recap

    26 votes

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    18 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. The authentication page for viewers, should have a dark mode.

    Either set by ?queryString or autodetect the users Twitch theme selection (or both)

    16 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  18. I am in agreement with people requesting a reduction on the time before you're able to change your username. Even if i have to wait 2 months before i can change it to something else, I've tested out my current username, as of posting this, and have discovered i hate it. If you could revert a user name change in the first 24 hours at least, even if i had to wait 2 months until i try again, it would solve a lot of people's problems with it. I also hate how there's no way of testing out a username…

    14 votes

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    2 comments  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
  19. In https://help.twitch.tv/s/article/two-factor-authentication?language=en_US#Emotes?tt_content=two_factor_emote_rewards&tt_medium=notification_center it says that "When you set up Two-Factor Authentication on your account, an Authy account is automatically created for you even if you choose to actively use an alternative authentication app. This means you can fill out Authy’s Phone Change Form and recover access to your account." I don't need you creating an Authy account behind my back. You have to give us the option to undo this.

    13 votes

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    1 comment  ·  2FA  ·  Flag idea as inappropriate…  ·  Admin →
  20. Just an option to make spaces avaliable in usernames :D

    13 votes

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    1 comment  ·  Usernames  ·  Flag idea as inappropriate…  ·  Admin →
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