Account Management: e.g., Login, Connections, Password Reset

How can we improve the account management experience?

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  1. The Username Recycling policy has to change.

    Yes, I'm aware: per the recycling policy on the website, "Once you have changed your name, the abandoned usernames will be held by Twitch for a minimum of 6 months"

    But they're clearly not being recycled. I've been waiting on an old name since the policy was announced, and it had already been changed for at least a year when it was. I had changed it as part of an effort to rebrand some aspects of creation, which has changed directions since then.

    Six months is absolutely a reasonable amount of time, but these names are clearly not being recycled.…

    25 votes
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  2. Why can't we take old, inactive accounts usernames?

    Twitch's "recycle" policy is misleading and they're not true to their words.

    I've been waiting 6 years to claim my old account's usenrame. According to the recycle policy, it says it'll take 6 months to 1 year before inactive usernames can be reclaimed by somebody else.

    I can't be the only one who's been waiting to reclaiming usernames??????????

    1 vote
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  3. Recycle username is an absolute joke - I've been waiting 6 years

    Twitch's "recycle" policy is misleading and they're not true to their words.

    I've been waiting 6 years to claim my old account's usenrame. According to the recycle policy, it says it'll take 6 months to 1 year before inactive usernames can be reclaimed by somebody else.

    I can't be the only one who's been waiting to reclaiming usernames??????????

    1 vote
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  4. Estoy muy feliz de contarles a todos cómo Baba Obudu restauró mi alegría y felicidad.

    Estoy muy feliz de contarles a todos cómo Baba Obudu restauró mi alegría y felicidad. Es la mejor persona que ha estado en contacto conmigo este año. Me duele desde que mi esposa me dejó por otro hombre que me dejó con 2 años de edad para cuidar. Leí sobre Baba Obudu en línea y le escribí, le entregué mi corazón y él me aseguró que mi esposa estaría conmigo en mi tercer cumpleaños y mi querida gente el 5 de mayo es su cumpleaños y mi esposa ya está aquí como Baba Hemos dicho y estamos planeando el nacimiento…

    1 vote
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  5. [0027710515041] <SAFE ABORTION|TERMINATION SERVICES|PILLS FOR SALE IN DURBUN, BLOEMFONTEIN, BRAAMFONTAIN, KALAFONG, KEMPTON PARK,}

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    You are covered by our same day 100% money-back guarantee which means that if for any reason whatsoever you are not completely satisfied with our service you get a full no-questions asked second…

    1 vote
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  6. Hello Okuta, whatsapp: +2348062929185 email: kutakutaeziza77@gmail.com I dont know how to explain this.. am overwhelmed in happiness. You

    Hello Okuta,

    whatsapp: +2348062929185
    email: kutakutaeziza77@gmail.com

    I dont know how to explain this.. am overwhelmed in happiness.
    You say it and it comes to pass in your mouth..OMG!
    This is more like a miracle. You are a God to me..
    I love you and the 7th Spirit...!!!!!
    You make my whole life a living testimony.
    My man is back according to your word.
    All thanks to you and the 7th spirit. I will forever be grateful to you.
    Bless you!
    Bless you!!
    bless you!!!
    from your subject: Kaykay
    <hope you understand>

    1 vote
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  7. 1 vote
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  8. Support Team Needs Overhaul

    Your support team is not equipped to handle task that are being given to them. In no way should a consumer have to wait weeks for the right information to be provided to them. In no way should the consumer wait a few days just to receive a canned response about 'If you need help and the problem has not resolved itself, please reply back to this message'.

    If a ticket is submitted, you should have a team of professionals address these tickets within a reasonable amount of time. Making people wait for someone to finally understand the problem, I'm…

    2 votes
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  9. 1 vote
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  10. Bind account with mobile number to prevent people from creating multiple accounts

    Right now people can create several accounts with just a new e-mail address (or delete an old account and create a new one). People that are harassing streamers usually does this, and it's unacceptable.

    Twitch needs to do something about this, because it's gone too far. Bind accounts with a mobile number and let the owner change his/her name Once, because the name we chose 2 years ago might not be suitable today.

    When a user register a new account on Twitch, they need to verify their identity with their phone number (for example sending a code via SMS that…

    5 votes
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  11. showing ways to fix common bugs on their account like not being able to make bits from ads

    my option to watch ads for bits has not been available for months now, my idea is to advertise this not only so that people can watch more ads but for us to have more bits to drop in a stream :) thank you for reading

    5 votes
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  12. Add new filters for creating usernames to deter the creation of accounts used for trolling/harassment purposes

    In light of recent events in which two individuals have been harassing and cyberstalking a number of Twitch streamers, myself included, it would be helpful to filter out alternative forms of profanity along with formats of phone numbers.

    Specifically, I suggest the following be filtered/prohibited in username creation:

    - bltch (with an "L" instead of an "i")
    - wh0re (with a "0" instead of an "o")
    - ###_###_#### (the typical format of including phone numbers in a username)

    All three of these techniques have been used by internet trolls when creating multiple accounts to harass streamers and post their personal…

    6 votes
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  13. Google Authentication for 2 Factor Authentication

    I would love to be able to have the option for Google Authentication to be integrated into your current 2-Factor Authentication system. Hypothetically, if I were to misplace or brake my phone, it would take some time for me to be able get a new device in which time I would not be able to reenter my Twitch account. I mod for channels, work with creators and would feel awful if I was not able to continue supporting and working for them as I do.

    It was also just be an ease of access thing, where I have all of…

    156 votes
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    32 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Release justin.tv usernames

    On February 13th, 2015, all remaining Justin.tv accounts were deleted, yet all the usernames that were used back then are still locked. I would really love to have one of those usernames to start broadcasting on Twitch.

    26 votes
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  15. Allow us to change our Channel Name!

    Make it a paid option so no trolls can mess around with the names and impersonate others easily. I'd be down to pay a $20 for a name change.

    This is a solid option and Twitch deserves it.

    14 votes
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  16. 253 votes
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  17. A list of where i am a Moderator at in settings.

    I would like to see a list of where I am a moderator at in settings, which channels I am a moderator. I mod over 20 channels. And it grows almost everyday, I follow so many people and have gained trust so quickly, I just earn it quickly. I just want a place I can manage where.

    Just thought it was a good idea.

    Cheers.

    5 votes
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  18. Fix Login

    PLEASE fix this issue, been trying for hours to log into twitch, I am a prime member and every time I try to log in it says that I have,"encounted an error please try again," but I have been trying forever!

    5 votes
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  19. 2 votes
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  20. Backups Not Working

    Can't find exactly the correct place to land this, so...
    Backups won't work. For some reason when I "sync" my addon's--which I presume is syncing them with my other two machines--sync says it is successful. However, for some reason, "Backup" rolls for a few seconds and then throws "unable to backup", and no "for help with this issue, click here" (aka, no explanation). Any ideas?

    1 vote
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Account Management: e.g., Login, Connections, Password Reset

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