Account Management: e.g., Login, Connections, Password Reset

How can we improve the account management experience?

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  1. Bind account with mobile number to prevent people from creating multiple accounts

    Right now people can create several accounts with just a new e-mail address (or delete an old account and create a new one). People that are harassing streamers usually does this, and it's unacceptable.

    Twitch needs to do something about this, because it's gone too far. Bind accounts with a mobile number and let the owner change his/her name Once, because the name we chose 2 years ago might not be suitable today.

    When a user register a new account on Twitch, they need to verify their identity with their phone number (for example sending a code via SMS that…

    2 votes
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    • showing ways to fix common bugs on their account like not being able to make bits from ads

      my option to watch ads for bits has not been available for months now, my idea is to advertise this not only so that people can watch more ads but for us to have more bits to drop in a stream :) thank you for reading

      2 votes
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      • Email Verification

        In need of help. New to Twitch, and cant figure out what I'm doing. I have verified my email 12 times total, now, yet it still will not allow me to speak in streams. Anyone have any idea as to why?

        2 votes
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          1 comment  ·  Admin →
        • Login Verification

          Remove the reCAPTCHA. I have to click out of logging into my profile multiple times before I can see the verification button on the reCAPTCHA so I can finally enter into my profile.

          1 vote
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          • I've been experiencing a bug for a few weeks now.

            First noticed that live video was not loading, so I logged out.
            Main page of Twitch still didn't have live video, AND the log in button displayed a blank page. Channels at the bottom were displayed, but not clickable.

            I went to Twitter to submit console error text, but still having the same issue. I thought I might be banned, so I came back to email through twitch.tv, when I noticed a different login button next to the required username box. I successfully logged in.

            The new main page loaded, but live video is still dead.
            Going to some channels,…

            1 vote
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            • Allow the reversal/change of localized display names

              Since usernames can now be changed every two months, why not localized display names? Or at the very least allow them to be reset - since way too many people have made the mistake of switching to japanese or chinese characters (myself included) and are now permanently stuck with it. I won't go into how many problems it's caused me but wow does it suck. It would be great if this could be implemented.

              5 votes
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                1 comment  ·  Admin →
              • Add new filters for creating usernames to deter the creation of accounts used for trolling/harassment purposes

                In light of recent events in which two individuals have been harassing and cyberstalking a number of Twitch streamers, myself included, it would be helpful to filter out alternative forms of profanity along with formats of phone numbers.

                Specifically, I suggest the following be filtered/prohibited in username creation:

                - bltch (with an "L" instead of an "i")
                - wh0re (with a "0" instead of an "o")
                - ###_###_#### (the typical format of including phone numbers in a username)

                All three of these techniques have been used by internet trolls when creating multiple accounts to harass streamers and post their personal…

                4 votes
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                • 1 vote
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                  • Too easy to register new accounts on here when a user gets blocked

                    To easy to register fake emails on here and harass someone defiantly need to not make it easy to create multiple user accounts on here which ultimately will lead to malicious activities.

                    4 votes
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                    • Bug in accept friend requests -.-

                      I cannot accept these FR below because of a bug,please fix it...
                      http://i.imgur.com/xDROsLZ.png

                      1 vote
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                      • i have ban for 8 month and dont unban ! maybe go unban no? 8 month ! channel unreachables

                        i have ban for 8 month and dont unban ! maybe go unban no? 8 month ! channel unreachables

                        1 vote
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                        • Bot check rework

                          Your check on the bot in case of login the worst that came across to me.
                          The sign of the avtomobilyy company occupying all picture is a sign of shop or the photo of a piece of the machine? An advertizing banner - a sign of shop? The picture with an earth road and a piece of a slope belongs to mountains? On the picture some water occupying almost all space is represented is a pool, the sea, the river?
                          It is not check on the robot, and attempt to guess a mentality of the creator of this test whose…

                          1 vote
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                            1 comment  ·  Admin →
                          • 1 vote
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                            • _Register [email]

                              Register [email]

                              2 votes
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                              • Separate Username and Channel Name

                                Since you are having difficulties for letting us change our username why don't separate the username and channel name? Or something like a broadcasting group sharing same Channel Name but with different Usernames. It will be relatively difficult to broadcast as a team and will be required to set up a new account using the group name. Why not just use current accounts join together to form a group with a group name, leader, co-leaders, broadcasters, admins, moderators, and automatic sync panels of the group creator. Twitch is meant to make people's life easier, isn't it.

                                8 votes
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                                  1 comment  ·  Admin →
                                • Allow us to change our Channel Name!

                                  Make it a paid option so no trolls can mess around with the names and impersonate others easily. I'd be down to pay a $20 for a name change.

                                  This is a solid option and Twitch deserves it.

                                  12 votes
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                                  • Release justin.tv usernames

                                    On February 13th, 2015, all remaining Justin.tv accounts were deleted, yet all the usernames that were used back then are still locked. I would really love to have one of those usernames to start broadcasting on Twitch.

                                    19 votes
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                                    • Google Authentication for 2 Factor Authentication

                                      I would love to be able to have the option for Google Authentication to be integrated into your current 2-Factor Authentication system. Hypothetically, if I were to misplace or brake my phone, it would take some time for me to be able get a new device in which time I would not be able to reenter my Twitch account. I mod for channels, work with creators and would feel awful if I was not able to continue supporting and working for them as I do.

                                      It was also just be an ease of access thing, where I have all of…

                                      85 votes
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                                      • 5 votes
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                                          1 comment  ·  Admin →
                                        • A list of where i am a Moderator at in settings.

                                          I would like to see a list of where I am a moderator at in settings, which channels I am a moderator. I mod over 20 channels. And it grows almost everyday, I follow so many people and have gained trust so quickly, I just earn it quickly. I just want a place I can manage where.

                                          Just thought it was a good idea.

                                          Cheers.

                                          3 votes
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                                            1 comment  ·  Admin →
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                                          Account Management: e.g., Login, Connections, Password Reset

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