Yes, I'm aware: per the recycling policy on the website, "Once you have changed your name, the abandoned usernames will be held by Twitch for a minimum of 6 months"

But they're clearly not being recycled. I've been waiting on an old name since the policy was announced, and it had already been changed for at least a year when it was. I had changed it as part of an effort to rebrand some aspects of creation, which has changed directions since then.

Six months is absolutely a reasonable amount of time, but these names are clearly not being recycled. If you're not going to recycle them in a timely manner, please allow us some manner to request old names if available rather than telling us you can't help and we just have to wait when asked.

Right now people can create several accounts with just a new e-mail address (or delete an old account and create a new one). People that are harassing streamers usually does this, and it's unacceptable.

Twitch needs to do something about this, because it's gone too far. Bind accounts with a mobile number and let the owner change his/her name Once, because the name we chose 2 years ago might not be suitable today.

When a user register a new account on Twitch, they need to verify their identity with their phone number (for example sending a code via SMS that they need to enter to verify). And of course people can't just delete their account and create another one with the same number, it's locked to that specific username.

This will drastically reduce the harassment and bullying on Twitch.

I would love to be able to have the option for Google Authentication to be integrated into your current 2-Factor Authentication system. Hypothetically, if I were to misplace or brake my phone, it would take some time for me to be able get a new device in which time I would not be able to reenter my Twitch account. I mod for channels, work with creators and would feel awful if I was not able to continue supporting and working for them as I do.

It was also just be an ease of access thing, where I have all of my current 2F Authentication already with Google Authentication, so as this isn't necessarily an essential facet to this system, it would be a nice addition to this system.

Your support team is not equipped to handle task that are being given to them. In no way should a consumer have to wait weeks for the right information to be provided to them. In no way should the consumer wait a few days just to receive a canned response about 'If you need help and the problem has not resolved itself, please reply back to this message'.

If a ticket is submitted, you should have a team of professionals address these tickets within a reasonable amount of time. Making people wait for someone to finally understand the problem, I'm sorry... to finally read the ticket is simply lazy. How about being more productive? Showing people how support does care about its consumers and how it does care about its brand. The current taste I have now is that you simply do not care.

If the current support team cannot do the job right, hire ones who can. If this is a management issue, again, hire ones who can get the job done right. If it is a training issue, better your training, spend time with the new and current team members. If this is by design, change it.

First noticed that live video was not loading, so I logged out.
Main page of Twitch still didn't have live video, AND the log in button displayed a blank page. Channels at the bottom were displayed, but not clickable.

I went to Twitter to submit console error text, but still having the same issue. I thought I might be banned, so I came back to email through twitch.tv, when I noticed a different login button next to the required username box. I successfully logged in.

The new main page loaded, but live video is still dead.
Going to some channels, the chat box is active, but live video is dead.

<console> Failed to send stats update on NullEmbedHost
<console> Cannot load https://api.twitch.tv/api/viewer/token.json
Errors 401, 403, and 404 have been found, along with uncaught exceptions in <promise> Objects.

It'd be nice to continue participating with the community, but that's up to you guys, since Twitch is the only place I'm having errors at the moment.

In light of recent events in which two individuals have been harassing and cyberstalking a number of Twitch streamers, myself included, it would be helpful to filter out alternative forms of profanity along with formats of phone numbers.

Specifically, I suggest the following be filtered/prohibited in username creation:

- bltch (with an "L" instead of an "i")
- wh0re (with a "0" instead of an "o")
- ###_###_#### (the typical format of including phone numbers in a username)

All three of these techniques have been used by internet trolls when creating multiple accounts to harass streamers and post their personal information. Please consider filtering out these techniques to deter further accounts being made in this manner.