Video Performance/QoS

How can we improve Video Performance/Quality of Service?

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  1. 321 votes
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    • too much buffering

      all the streams i watch buffer every 5 seconds and will go on for the whole stream at times it gets so bad it will buffer non stop for 20 minuets i cant watch any streams and it makes me so upset that i cant watch my favorite streamer im begging you please fix it

      20 votes
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      • Fix the buffering and quality management! Streams are down right unwatchable.

        Streams buffer every second and you watch more of a buffer circle than stream! My internet and computer are far too good to not be able to even watch a stream without buffer in high quality let alone ANY quality. I used to watch twitch everyday now I can't watch ANY anymore! Fix your platform.

        54 votes
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        • Allow choice of server to watch from i.e: SYD, SJC, LAX

          I keep getting connected to servers that are several thousand KM away from me over in Australia, let us choose to connect to the right server. Connecting to SJC and LAX makes no sense and results in Twitch streams being rendered unviewable.

          4 votes
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          • Source quality buffer.

            Few days ago i can easily watch couple of streams at the same time on Source, now i can't even watch one of them, please fix this.

            33 votes
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            • The video pauses alone from time to time

              The video pauses alone from time to time. I really dont know why, It does not have a pattern. I have to press F5 a couple times until it stops.

              42 votes
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              • 36 votes
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                • ads are too loud and play every time i have to reload a page

                  it's illegal for cable companies to play ads that are louder than the aired shows so why is it ok for twitch to do it? Whether they can or not, it's just rude to viewers. Let me just say I don't mind ads, i like supporting twitch and the streamers but when they are so loud it wakes up other people in another room thats just unethical for twitch to do. I have repeatedly "left feedback" that the video ad is too loud and (in some cases with Gears of War 4 for example) was unable to mute. Is it…

                  74 votes
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                  • audio and video buffers every 10 seconds, it's not my internet

                    audio and video buffers every 10 seconds, it's not my internet, Netflix and Youtube work just fine, it's your routing.....fix it please.

                    27 votes
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                    • I cant watch normal stream, because of the ad

                      I cant watch normal stream, because of the ad

                      12 votes
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                      • Buffering

                        EVERY stream buffers constantly and sometimes will not load at all. Chat works but the stream will not. It's been happening about a month. Come on guys.

                        2 votes
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                          1 comment  ·  Admin →
                        • EU buffers all the time now...

                          Some time ago, was only buffering during big tournaments, then every week-enk from 5pm to midnight, last month all the time during w-e, 2/3 weeks ago every day from 5 to 12pm, and now its all the time every day all week long... I'll stop twitch prime soon, paying for something not being delivered...

                          3 votes
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                          • Can't skip ads

                            The 5 seconds skip button doesn't work since maybe one week

                            4 votes
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                            • Make it actually possible to turn off the HTML5 player

                              I have no sound in the HTML5 player. "No problem I thought, "I'll just disable it." I can click the switch, it directs me through the 'Why do you want to disable this' dialogue, reloads the page and starts the video, with HTML5 activated obviously. So now, I can just not use Twitch. Which, frankly, sucks!

                              (On a side note: Maybe it's possible for this page to not delete everything you wrote on logging in)

                              2 votes
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                              • fix ur advertisemnts

                                Ads volume level is not based on players (like, 10% stream and 100%)
                                Some ads cant be skipped, im okay with that. but when it suddenly screams in my headphones i guess i am forced to use adblock

                                45 votes
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                                  1 comment  ·  Admin →
                                • Stop spamming me with ads when I have to fucking reload the page

                                  ... because your stream stopped and will never RECONNECT unless I refresh the page, and when I do you fucking hit me with an ad again... and again... and again. Worst, it's always the same fucking add!

                                  I can't report the real problem. So I'm reporting the real problem here. It's not the ad is the same, it's that you obviously can fucking tell I'm still same person, still have me as logged in when I refresh. So you can obviously fucking tell I just watched you fucking add a minute ago!

                                  50 votes
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                                  • Investigate and solve video + audio stuttering when playing on a secondary monitor running at a different refresh rate to the primary one

                                    Playing some 60fps streams on second monitor (running at 60hz) causes the playback to stutter, both audio and video. Plays fine on primary monitor running at 144hz.

                                    5 votes
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                                    • Advertisements on some streams loop

                                      Ads loop, often 5+ times (especially on /cristianes2), appear almost immediately after starting the stream. Also if the stream is manually paused at some point (even if not during an ad), unpausing too often results in an ad within a minute or two.
                                      There are other streams on which I get no ads.
                                      (Also the same ad should never been played twice in succession, surely, as it just encourages people to be angry at the advertiser)

                                      1 vote
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                                      • some ads are too loud and cannot be muted

                                        please ensure ads can be muted, I am getting ads that do not respond in any way to volume slider and blast at uncomfortably high volume

                                        26 votes
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                                          1 comment  ·  Admin →
                                        • Make twitch great again

                                          Destroy this lags every 10 secs

                                          45 votes
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                                          Video Performance/QoS

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