This is another anti-troll feature to combat trolls who evade chat bans by just creating new accounts. Whenever new users sign up for an account, they have to verify their account with a phone number, much like how Gmail and Hotmail verify new accounts. Each phone number can only be used to verify an address X times per year (for example, 3 per year).

This will make it harder for trolls to constantly create new accounts to evade chat bans. You can even give broadcasters the option of preventing people who haven't verified their accounts with a phone number from chatting in their channel, and sending them whispers and messages.

In streams where there can be as many as 10,000 people in one channel, chat at times can be difficult to moderate with so many messages being sent and keep track of user's behaviour. It would be helpful if mods or the streamer could click on a specific username in chat and see their message history. At times it may not be just for one message that may be ban worthy, but just for their attitude i.e. XxReApErxX has only ever chatted to comment on the streamer's bad gameplay. While one message may not be ban-worthy, if this was all they were doing, some channels may just decide to do so to improve the mood of the chatroom.
It's also useful if a user wanted to challenge a ban, they could point to their message history, and a moderator could reverse the ban if the user has for the most part been participating positively in chat. Or they could point out how the banned user has only thrown insults in chat or whatever they were doing that was against the rules of the channel.
You can just do it by going into a vod and finding the specific time a certain user last posted. But that takes guesswork and time, which frankly usually isn't worth the bother and takes attention away from the chat in the present. The method is already there but the UI just makes it tedious to do so and involves so much guesswork. It would be so useful for moderating if we could do this.

Users will be able to purchase emotes in an "Emote Shop". Streamers can choose how much to charge for each of their emotes. The user can purchase emotes from various streamers and will be charged monthly for a one lump sum per month, 3 months, 6 months, or unlimited time price. This will encourage revenue for streamers from people that don't want to pay the full subscription price. This will also make people want to collect emotes from different streamers. Perhaps a trophy system of some sort could be included with this system to encourage people to buy more emotes as well.

This could be a customizeable badge that only shows up locally (other users cant see it). There are a few ways this can be useful such as:

1. Being able to mark friends so you can see if they are chatting in the same room as you.




2. Tagging yourself so your own messages can be seen easier in screenshots.




3. Tagging the person you are chatting with in a busy channel so you can easily see their messages before they get buried under lines of spam. (Ablility to make it temporary maybe)

If you need to you can have it saved as a browser cookie so it is stored on the users machine so you could save server storahe space. Also if the badge is not customizeable there will eventually be a userscript that will let people change it.

Sometimes the chat experience is impaired by trolls continually and relentlessly creating/using additional alternative accounts to repeatedly circumvent any ban, return to chat, and continue spamming or harassing the channel.

I suggest that Twitch provide an additional set of moderation commands, capabilities, and information in the chat-related APIs and IRC interfaces to assist broadcasters and their channel bots to control abuse in these types of situations.

Some ideas for suggested channel Moderator Commands/Options to Add:

• "Approved" chatters list - A List/Hash table of unlimited size for any users manually approved by a moderator to chat plus a list of all the users who have in the past already sent a chat message to the channel before and not been Banned or Purged since their last message.



• Two-Levels of Approval that can be applied to any Chatter: (1) Automatic/Normal, (2) Validated by Channel Extension or AddOn, and (3) Moderator-Sanctioned Approval
  An "Approved-Users Only Chat Mode", for emergencies, separate from Followers-Only chat that can be set to either Level 1, 2, or 3.
  An additional option for FollowerOnly,SubOnly, EmoteOnly chat to make "Approved" chatters exempt that can be set to either "Level 1", "Level 2", or "Level 3" Approved chatters.




• Option to Require Two-Factor Enabled on non-Mod Twitch accounts to send chat messages (Essentially, the chatter will have verified one step beyond e-mail address).

** Suboption to exempt users from 2fa requirement "just to chat" who meet another criteria such as "Subscribed, Approved Level 1, Approved Level 2, Approved Level 3, Chatted here before, Prime/Turbo user, or Account older than X days"

/GBAN - "Ghost Ban" / "Stealth Ban" - The same exact usage as the traditional /BAN command; However, when chat messages by affected user are purged the CLEARCHAT IRC message will be restricted to users not affected by a ban -- No chat connections from the user affected by the ban will receive any feedback or user-interface change showing that offending messages have been removed, nor that they are now affected by a ban. Everyone else in the channel will see the CLEARCHAT / <message deleted> entries for the Ghostbanned user. If the GBAN'ed user tries to send additional messages to the channel, the server should simulate that they have gone through successfully.

/WBAN <user> [<{IP|SUBNET|SITE}>] [<{EMAIL|EMAILDOMAIN}>] [<LEVEL>] - "Watchlist Ban" - A type of automatic ban based on details watchlisting - but a channel should be limited to a small number of entries, and the target user must already be Timed-Out, Normal-Banned or Stealth-Banned. A copy of the target account's IP Address, Subnet/24 or IPv6/64, Site /16 or IPv6/32, Email Address, Email Domain, Hash of payment account Id, Etc are recorded in a Hash Table of "Watch" items for the channel - The first time a new user who has never messaged the channel sends a message, their account items are checked for matches in the Watchlist hash tables, and if there is a match on a selected watch item: the new account is automatically added to the Banlist or Gbanlist - ONE TIME Only, and channel moderators should be alerted through the modlog.

An approval level is Attached to the WBAN, and Chatters at the level or Higher than the level specified are exempt from Watchlist checks.

Some ideas for suggested capabilities to Add:

• IRC Tags for chat messages that allow a channel bot to see immediately when a chat message is the "First Ever" in that account's history: chat message a new user sent to the channel, including the account's creation date.




• 3rd party external app/extension based approval of new chat users. Allow a channel to optionally require new users who join a channel for the first time to chat: grant permission for access to email and IP address data and interact with channel "Access Control" overlay extension that will provide an approval before a new chatter can post ther very first chat message (That may involve answering questions, acknowledging additional rules or policies, or verifying info, may be immediate approval, or delayed approval).

I think it would be a great idea if the streamer or moderators could put a message/note above the chat to notify people. Whether it's temporarily for a minute or left there for the whole day.

Especially with bigger streamers who have a chaotic chat. A note or announcement can quickly be pinned at the top and everyone can quickly click on it and/or read it (a little pin symbol would be fitting I suppose).

Additionally, it can get annoying for streamers to have to answer the same questions over and over again. That's why I think a little note at the top is a good idea. The viewers can view that instead of typing a certain command in the chat or bothering the streamer.

I suppose a quick way to do this would be to type /pin xxx
Example: /pin Tomorrow is the subscriber tournament! Don't miss out!
Example: /pin Yes I have played (insert game here) already stop asking :)

Thank you in advance if this gets taken into consideration.

Peace, Vorty

One of my Twitch friends inadvertently blocked me. He would send me whispers, but I couldn't reply. Every time I attempted to reply, I would see the message "That user's settings prevent them from receiving this whisper." It would be helpful if a similar message was displayed for a Twitch user whispering someone he or she has blocked - "You're whispering someone whom you've blocked. That person is unable to whisper back to you."

Also, it seems as though blocking someone from whispering automatically blocks receiving a DM from them. In situations where someone was blocked inadvertently, it would be helpful if it was a separate step to block receiving DMs from them.